Company Profile & History

Company Profile

Company Name Kansai Airports Retail & Services
Headquarters Level 4, North Airline Building1 Senshu-Kuko Kita, Izumisano-shi, Osaka, 549-0001, Japan  (Map)
Tel: (072)-455-2903(General Affairs Group, Planning & Administration Department)
Fax: (072)-455-2907
Offices
Osaka International Airport
Osaka International Airport Terminal Building 3-555 Hotarugaikenishi-machi, Toyonaka-shi, Osaka 560-0036, Japan (Map)
Kobe Airport
Kobe Airport Terminal 1 Kobe-kuko, Chuo-ku, Kobe-shi, Hyogo 650-0048, Japan (Map)
Narita International Airport
Level 3, Aile Plaza, Terminal 2, Narita International Airport 1-1 Aza Furugome, Furugome, Narita-shi, Chiba 282-0004 Japan
South Korea
Room 1101, 154 Dohwa Dong, Mapo-gu, Seoul 121-763 South Korea
Representative Representative Director and President Fumio Owada
Established December 11, 1986
Capital 110 million JPY (wholly owned by Kansai Airports)
Number of Employees 542 (as of April 1, 2019)
Shareholder Kansai Airports (100%)
Core Business Operation of retail business, including duty free shops, and airport service business

〈Last updated as of April 1, 2019.〉

History

Kansai Airport Agency Co., Ltd.

1986 Company established
1987 Began casualty insurance agency business
1994 Kansai International Airport opened
Began passenger guidance business
Began management and operation of service facilities
2005 Incorporated as a joint-stock company
2006 Began advertising agency business
2009 Began currency exchange business
2010 Began duty-free shop business

Kansai International Airport Industry Co., Ltd.

1967 Established on April 10
1971 Began directly-operated shop and restaurant business
1986 Established and began operation of Narita Airport office
1994 Established Kansai International Airport Office and began operation of retail shops
2003

Merged with Taiho Global Co., Ltd.

・Entrusted with duty-free shop operation at Kansai International Airport

・Began wholesale business for duty-free shops with the opening of the Korean branch

2006 Established Kobe Airport office; entrusted with shop operation
2013 Entrusted with shop operation at Kansai International Airport, and ended entrusted duty-free shop operation
2016 Stockholder changed to Kansai Airports

April 2019: Kansai Airport Agency Co., Ltd. and Kansai International Airport Industry Co., Ltd.
merged to form Kansai Airports Retail & Services

Directions to Osaka International Airport Office

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The central area of Level 1 of the terminal building has an information desk and a post office. Walk down the narrow hallway between them.

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On the right side of the hallway, you will find this entrance, with glass doors. Enter through the doors and take the elevator up to Level 5.

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Step out of the elevator, and our reception area will be to your left. Use the telephone inside to call the person or department you wish to speak to.

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Directions to Kansai International Airport Office

01

Exit through the Kansai-airport Station ticket gate (Level 2). When you see the sign shown in the photo above, turn left and head for Terminal 1.

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Enter Terminal 1 through this entrance and turn left.

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Head for North Airline Building through the hallway next to Lawson.

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Continue down the hallway between Lawson and MUFG Bank.

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If you are visiting us, you may disregard the "do not enter" sign on the door. Continue through to Level 3 of North Airline Building.

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Map (PDF)
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Directions to Kobe Airport Office

01

Exit through the ticket gate of Port Liner Kobe Airport Station. Go straight out the gate; the route directly connects to Level 2 of the Kobe Airport Terminal Building.

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Continue straight through the entrance to the building until you reach the elevator next to the security checkpoint. Take the elevator up to Level 3.

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Step out of the elevator on Level 3, and walk down the hallway between Ueshima Coffee House (café with a sign reading "Precious Coffee Moments" in English) and Takobon (takoyaki and soba noodle restaurant).

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The entrance to our office is at the end of the hallway. The flight simulator to the right of the entrance is a helpful landmark to determine if you are in the right place.

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