On April 1, 2019, Kansai Airport Agency Co., Ltd. and Kansai International Airport Industry Co., Ltd. merged to establish Kansai Airports Retail & Services. The new company is a core firm of Kansai Airports Group, engaged in retail businesses including duty free shops as well as passenger service businesses such as lounge and currency exchange. Its goal is to become one of the leading companies in the travel retail industry fully capable of meeting customers' expectations.
