The personal information (name and email address) collected on this form will be used only to respond to your inquiry.
Click here for more information on our privacy policy.
If you represent a company, please indicate the phone number, address and email of the company.
Depending on the nature of the inquiry, it may take some time to respond.
Please be as specific as possible when submitting your inquiry. We may be unable to respond to your inquiry, depending on its content.
Depending on the inquiry, we may respond by letter, telephone or fax instead of email.
Inquiries received on Saturdays, Sundays, and national holidays, and during the new year and summer holiday periods may be handled on or after the following business day.
Please note that any unauthorized or secondary use of all or part of our response without permission is prohibited under the Copyright Act.
Please use the inquiry form linked below for any inquiries about duty free shops.